How to Add Conference Call in Outlook: A Step-by-Step Guide

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Are you tired of juggling multiple communication tools for your business calls? Look no further! Microsoft Outlook offers a convenient and efficient solution by integrating conference calls directly into its platform. In this comprehensive guide, we will walk you through the simple steps to add a conference call in Outlook, ensuring seamless communication and collaboration with your team.

Understanding the Conference Call Feature in Outlook

Before we dive into the process, let’s take a moment to understand the conference call feature available in Outlook and its significance in streamlining your business communications. Outlook’s conference call feature allows you to schedule and manage conference calls effortlessly, eliminating the need for separate communication tools. By integrating conference calls with Outlook, you can easily invite participants, send reminders, and access call details all in one place.

During a conference call, Outlook provides various functionalities and options to enhance your communication experience. You can mute or unmute participants, share screens, record calls, and manage participants’ roles. This comprehensive feature set ensures a smooth and productive conference call experience directly from your Outlook calendar.

Step-by-Step Guide: Adding a Conference Call in Outlook

Now, let’s get into the nitty-gritty of adding a conference call to your Outlook meeting. The process may vary slightly depending on your Outlook version or subscription, but the following steps will guide you through the general process:

Step 1: Creating a New Meeting

  1. Open your Outlook calendar and click on the “New Meeting” button.
  2. Fill in the meeting details such as the title, date, and time.

Step 2: Adding Participants

  1. Click on the “To” field to add participants to your conference call.
  2. Select the desired contacts from your address book or manually enter their email addresses.
  3. Ensure you have the correct email addresses to avoid any communication issues.
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Step 3: Enabling the Conference Call Option

  1. Look for the “Teams Meeting” or “Skype Meeting” button within the meeting invitation.
  2. Click on the respective button to enable the conference call feature.

Step 4: Customizing Conference Call Settings

  1. Once the conference call option is activated, you can further customize the call settings.
  2. Choose whether participants will join with audio and video or only audio.
  3. Configure additional options such as enabling entry and exit notifications or requiring participants to wait in the lobby.

Step 5: Sending the Meeting Invitation

  1. Double-check all the meeting details and ensure the conference call option is visible.
  2. Click on the “Send” button to distribute the meeting invitation to all participants.

Congratulations! You have successfully added a conference call to your Outlook meeting. Now, let’s address some common issues that you may encounter during the process.

Troubleshooting Common Issues

Adding a conference call in Outlook is usually a straightforward process. However, you may come across a few obstacles along the way. Here are some common issues and their solutions:

Issue 1: Missing “Teams Meeting” or “Skype Meeting” Button

  • Solution: Ensure that your Outlook version or subscription includes the conference call feature. If not, consider upgrading your subscription or seeking assistance from your IT department.

Issue 2: Participants Unable to Join the Conference Call

  • Solution: Verify that the email addresses of the participants are correct and that they have access to the communication platform you are using for the conference call (Teams or Skype). Troubleshoot any network connectivity issues that may prevent participants from joining the call.
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Issue 3: Audio or Video Quality Problems

  • Solution: Check your internet connection and make sure it is stable. Encourage participants to close any bandwidth-consuming applications that might affect the call quality. If the issues persist, consider contacting your IT support team for further assistance.

Remember, these troubleshooting tips should help you overcome most common issues. If you encounter any other problems, it is advisable to seek guidance from your IT department or consult the official Microsoft support channels.

FAQ (Frequently Asked Questions)

To provide you with further clarity, let’s address some frequently asked questions related to adding conference calls in Outlook:

Q1: Is the conference call feature available in all versions of Outlook?

  • Yes, the conference call feature is available in most versions of Outlook, including Outlook for Microsoft 365, Outlook 2019, and Outlook on the web.

Q2: Can I record conference calls in Outlook?

  • Yes, Outlook allows you to record conference calls for future reference. Simply click on the recording option during the call to start capturing the audio and video.

Q3: Can I schedule recurring conference calls in Outlook?

  • Absolutely! Outlook allows you to schedule recurring conference calls, making it easy to set up regular meetings with your team or clients.

Q4: Can I invite external participants to a conference call in Outlook?

  • Yes, you can invite external participants to your conference call by simply adding their email addresses to the meeting invitation.


Adding a conference call in Outlook is a simple and efficient way to streamline your business communications. By following the step-by-step guide provided in this article, you can effortlessly integrate conference calls into your Outlook meetings. Remember to leverage the various features offered by Outlook during your conference calls to enhance collaboration and productivity.

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Seize the opportunity to simplify your communication process and maximize your team’s potential with Outlook’s conference call feature. Embrace the power of seamless integration and experience the convenience of managing your conference calls directly from your Outlook calendar. Start adding conference calls in Outlook today and revolutionize your business communication!

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